Six key risks a CIO must avoid

Challenges are everywhere for a CIO, , , around every corner, creeping up from behind you, , , even right in front of you. These challenges create risk for you and your company, , , risks that can cause tremendous loss of productivity, wasted resources, and frustration.

There are literally dozens of bullets and arrows flying at a CIO every day.

In my travels in managing IT organizations for more than 20 years, I’ve found there are 6 key risks a CIO needs to learn how to avoid. In this article, I’ll identify them for you, and I’ll follow-up with a short post on each risk with insight on how to prevent it in your organization.

The 6 key risks a CIO must avoid include:

  1. IT – Business disconnect – Many studies suggest the over 50% of IT organizations are out of sync with their company’s needs and issues. When this occurs, the company loses significantly in wasted expense and lost productivity. This issue is a key concern of CIO’s and CEO’s alike in surveys every year.
  2. Project failure – Delivering what you say you will do, when you say it will be delivered and within the cost you say it will cost is paramount, , , it is how you achieve credibility. Several studies find each year that the failure rate in IT projects is quite high causing loss of productivity and money in company after company around the world.
  3. Losing people – Losing key staff can cause significant challenges for an IT organization. CIO’s need to be able to keep their best people in order to make progress.
  4. Missing your budget – When the IT department fails to achieve its budget for the year, the CEO and CFO must make it somewhere else. CIO’s need to be very astute about budgeting so they can achieve their financial plan and earn trust from the other executives of the company.
  5. Downtime – Nothing will get a CIO fired faster than an environment with lots of systems or network downtime. Developing a stable infrastructure is key.
  6. Security – Technology plays an important role in creating a secure environment for people in the company and for the hardware and software environment created to support the business.

Read more about each risk and tips to prevent them in the posts that follow.

IT organizations offer tremendous leverage

Do your senior managers understand the leverage your IT operation offers your company?

In most situations, especially in small companies, the answer is unfortunately and sadly, “No!”.

As a CIO, one of your responsibilities is to ensure the senior management team realizes the opportunities available to them in the leverage the IT operation can provide.

The IT organization is the only department in a company that can reduce the cost or improve the productivity of all other departments in the company. No other organization in a company offers this level of leverage.

The sad thing is that far too often senior managers aren’t aware of the potential sitting right under their noses.

CIO’s and IT managers need to do a few things:

  1. Establish a positive track record of delivering projects successfully so IT has credibility and senior managers will listen when you have something to say.
  2. Communicate the successes and business value the IT organization is achieving.
  3. Educate senior managers on the leverage opportunities you discover as you identify the company’s business needs and issues.

Effective IT support is about delivering business value. Do this consistently and you will discover your senior management team is much more interested in the initiatives you recommend and where you want to spend money.

IT Asset Management: tracking technology assets

IT Asset Management: tracking technology assets
Managing the technology assets of a company has never been more important than it is today. With change taking place more frequently and exposure to risk increasing, it is a requirement of every CIO to keep track of the technical assets of the company.

Tracking your technology assets is important so you need a few tools and a simple process to manage this part of your business effectively. This helps you be more organized and will give you a head start in budgeting and other management requirements.

This book tells you what to track and provides several tools to help you do it.

Table of Contents

Book excerpts

Tools

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Buy the entire
Practical IT Manager GOLD Series

$279.00

What To Look For in a CIO: get more value from your IT investment

What To Look For in a CIO: get more value from your IT investment
This was my first book targeted to company executives because there tends to be a lack of understanding IT and not knowing what they should expect from their IT organization, , , and CIO.

Key attributes are outlined that are necessary for CIO’s to be effective for their company. The document “nets out” traits that lead to success and helps a company’s senior management quickly understand what they should expect from their CIO and how to work effectively with a CIO.

The material is useful for technical managers of all levels to better understand the role and requirements necessary to become an effective CIO and provides tools that help you gauge your own capabilities with those that are needed for a CIO position.

Table of Contents

Book excerpts

Tools

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Buy the entire
Practical IT Manager GOLD Series

$279.00

IT Budgeting: operational and capital budgets made easy

IT Budgeting: operational and capital budgeting made easy
Budgeting is not as difficult as many make it, , , all you need is a practical process and a few tools, , , plus insight from someone who has developed dozens of successful IT budgets. A few tips you will receive in this book will save you lots of time and frustration.

Sooner or later you have to learn how to budget and build a plan that is aggressive but achievable. This publication takes you through the process of building a reasonable business plan and focuses on key areas with CIO level insight that are most important to ensure you will meet your budget plans.

My own personal tips and techniques are included that served me well for twenty years of managing dozens of IT budgets.

Table of Contents

Book excerpts

Tools

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Buy the entire
Practical IT Manager GOLD Series

$279.00

IT Assimilation: consolidating redundant technologies

IT Assimilation: consolidating redundant technologies
After you conduct an IT assessment, you need a plan to transition your organization. In IT Assimilation I use my company acquisition experiences to provide you lots of tips and techniques to do this effectively.

“Ok, so we’ve acquired a new company. Now what do we do?” These words have been used far more than you might realize. This document provides a game plan and a road map on what and how to go about assimilating an acquired company’s technology.

Key issues are emphasized to help you minimize risk as you transition and eliminate redundant technologies

Table of Contents

Book excerpts

Tools

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Buy the entire
Practical IT Manager GOLD Series

$279.00

IT Staff Motivation & Development: build a world class team

IT Staff Motivation and Development: build a world class team
Your competition wants your best people. Keep them with you when you motivate and develop them. This material will not only help you retain your key employees, , , it will also lead to a stronger and more capable team.

Ralph Waldo Emerson once said, “Nothing great was ever achieved without enthusiasm.” Create an enthusiastic team that has everyone focused on the same target and ‘watch out’. Not only is it powerful and something you will remember forever, , , it is also a lot of fun.

This publication goes to the heart of empowering technical resources so they feel good about what they do. Nothing feels more rewarding than when your company and client tells your team that they are doing an excellent job.

Table of Contents

Book excerpts

Tools

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Buy the entire
Practical IT Manager GOLD Series

$279.00