Tag Archives: it leverage

Educate senior managers about “IT leverage”

supply and demandIT managers face many challenges – nothing new, is it? Here are some problematic realities that studies and surveys reveal every year:

  • High percentage of IT project failure
  • Half or more IT organizations are out of sync with company needs
  • IT managers fail to communicate effectively
  • IT organizations are often viewed as reactive, unresponsive and unreliable

Not a pretty picture if your IT organization fits into one or more of these scenarios.

A big problem is that quite often these issues exist with your IT organization, but you aren’t aware of it, , , or maybe don’t truly understand the dynamics of it. I see this all the time.

But, , , there is good news!!!

IT organizations offer their companies leverage, , , tremendous leverage. In fact, your IT organization right now offers your company more leverage than any department in your company, , , significantly more.

The IT organization is the only department in a company that can positively impact every department in the company.

This is HUGE !!!

That’s right, your IT organization can help reduce the expenses in every department of your company, , , or improve the productivity of the people in every department with implementations of technology.

No other department in a company has this kind of leverage.

Astute CEO’s will actually spend more money in their IT organization when they understand the leverage opportunities an effective IT team can produce.

Let’s say this again, , , “will spend more money in their IT organization”.

The only reason a CEO would do this is because he knows he will get a positive return on investment (ROI) when doing so.

It’s important that IT managers understand the leverage value they offer their company. What’s equally important is they they help their senior managers realize this. After all, if a CEO does not know IT has the leverage, he won’t spend more in IT – right?

So what should you do?

Here is what I recommend:

  1. Begin to understand the leverage opportunities an IT organization offers yourself
  2. Recommend IT initiatives that will deliver quantifiable business value benefits. See my articles on “business value”for additional insight:
    1. Business value is key
    2. Business value is the key to IT manager job security
    3. IT Strategy: align your IT vision for business value
  3. Build a positive track record in delivering projects successfully and track the results
  4. Maintain a Project Initiatives Portfolio to quantify and communicate your project success rate and benefits derived
  5. Educate your senior managers so they are aware:
    1. Explain the leverage potential IT offers
    2. Communicate your track record of IT success
    3. Quantify the benefits the company has received from IT efforts

Three things are required before a solid CEO will even think about investing more in IT:

  1. Awareness of the leverage potential an effective IT organization offers
  2. A track record of recommending projects that provide business value
  3. A track record of delivering the goods when projects are approved

What this says is that the CEO must be aware of the leverage potential and also be confident that spending more in IT will give his company positive benefits worth such an investment.

Educating your clients is critical for your success. Don’t assume your CEO or other senior managers already know about the leverage potential you offer them. The unfortunate reality is, , , there is a good chance they aren’t aware.

IT organizations offer tremendous leverage

Do your senior managers understand the leverage your IT operation offers your company?

In most situations, especially in small companies, the answer is unfortunately and sadly, “No!”.

As a CIO, one of your responsibilities is to ensure the senior management team realizes the opportunities available to them in the leverage the IT operation can provide.

The IT organization is the only department in a company that can reduce the cost or improve the productivity of all other departments in the company. No other organization in a company offers this level of leverage.

The sad thing is that far too often senior managers aren’t aware of the potential sitting right under their noses.

CIO’s and IT managers need to do a few things:

  1. Establish a positive track record of delivering projects successfully so IT has credibility and senior managers will listen when you have something to say.
  2. Communicate the successes and business value the IT organization is achieving.
  3. Educate senior managers on the leverage opportunities you discover as you identify the company’s business needs and issues.

Effective IT support is about delivering business value. Do this consistently and you will discover your senior management team is much more interested in the initiatives you recommend and where you want to spend money.

IT Assimilation: consolidating redundant technologies

IT Assimilation: consolidating redundant technologies
After you conduct an IT assessment, you need a plan to transition your organization. In IT Assimilation I use my company acquisition experiences to provide you lots of tips and techniques to do this effectively.

“Ok, so we’ve acquired a new company. Now what do we do?” These words have been used far more than you might realize. This document provides a game plan and a road map on what and how to go about assimilating an acquired company’s technology.

Key issues are emphasized to help you minimize risk as you transition and eliminate redundant technologies

Table of Contents

Book excerpts



Buy the entire
Practical IT Manager GOLD Series