In business, you always need a backup plan

We are at our Camp Liberty again this weekend, but it is business as usual for me and my company. We have orders, questions, and other communications that take place every day no matter where we happen to be so I must have Internet connectivity and email, , , it is a vital service for our company.

A problem is discovered on Friday

For some reason, I can’t send Outlook email messages from my pop3 server, , , I can receive fine and have good internet connectivity but we can’t send messages. I know the problem probably has to do with the DNS setting with our outgoing email account server but I haven’t been able to resolve the issue.

It worked great last weekend but not this time, , , not a good time.

We were entering the weekend and I had a special product offer going on so I knew it was going to be an active few days ahead, , , I knew we had to have incoming and outgoing email capability.

Here were my possible options:

  1. Resolve the problem – this wasn’t happening and my IPS support group is closed for the weekend.
  2. Go without outgoing email capability – also not an option because I knew we would be busy this weekend with lots of orders.
  3. Go home – it’s only 45 minutes away and we can always spend another weekend at the camp.
  4. Find a backup solution for outgoing email

My solution, , , option #4 – find a backup outgoing email solution.

I set up a Gmail email account and will use it for outgoing email whenever I encounter this problem. There is more than one way to skin a cat as they say. I implemented this solution and dozens of email messages were sent out over the weekend. It was business as usual.


2 responses to “In business, you always need a backup plan

  1. Casper Swanepoel

    Thanks Mike. What I like most about your posts is that you always post about actual things that actually happens. This is really a great learning site.

    • Casper,
      Appreciate it, , , I’m not much on theory, , , just trying to share things that I hope will be helpful and/or interesting to read about. I appreciate your support.

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