Many IT managers are asking for a quick fix, a “road map” of what to do to manage their organization. One of the questions often asked is, “How many people should I staff in my organization?”
It would be great if there was an easy formula you could apply to determine the number of resources you need in an IT organization to support your business, such as:
- Number of programmers per business application
- Number of desktop support resources per “x” number of users
- Number of Help Desk resources per number of support calls per month
Unfortunately, none of these measurements or other criteria you could come up with will be effective barometers for giving you exactly what you need to quantify the number, or even type of staff you need to support your business.
CLICK HERE to download and read the short Practical IT Manager Perspectives article for insight.