Daily Archives: December 31, 2010

In-house training the easy way

There are many areas where your company can benefit by having “canned” training classes. The tools that are available today are pretty awesome and so easy to use.

What type of training do you do in your company, , , or what would you consider doing if you had something you could provide to people in the company?

Examples might include most anything, such as:

  • New employee orientation from Human Resources
  • Benefits enrollment guides
  • Operations policies and procedures
  • Employee Handbook
  • Change management processes
  • Employee education and training program guide
  • Any number of employee development classes
  • Filling out expense reports
  • Virtually anything your people might need to know
  • Process to fulfill a PC order
  • How to deal with a difficult client
  • Management training

To deliver training by having someone deliver a class is time consuming and costly. But to provide training via an e-Learning class on your Intranet can help boost productivity and get the information to people who need it, , , regardless of where they are in the world.

Some training is pretty static in that it doesn’t change very often. For this type of training, I highly recommend using a PowerPoint plug-in called Articulate Presenter.  You can find it at www.articulate.com.

I used Articulate to develop our 20 Minute IT Manager training sessions as well as my IT Manager Institute Self Study. It’s a great tool with a very nice and flexible user interface. When installed, it becomes a plug-in option to your PowerPoint application and gives you lots more options than comes just with PowerPoint.

Your Sales and Marketing organizations along with Human Resources and Operations organizations have lots of opportunities to package training, sales collateral, and other information that’s useful for employees, clients, and prospects of your company. Articulate Presenter can be used for many types of projects and is worth taking a look at.

In addition, Articulate QuizMaker is excellent quiz and testing software and integrates into Articulate Presenter or you can run it standalone as you wish.

What will success look like in 2011?

Have you taken a little time to carve out what it will take for you and your team to be successful in 2011? If not, right now is a good time to do it. It’s never too late, you know.

You don’t have to spend hours on this, , , just spend 20-30 minutes of quiet time to define what you think your team should accomplish next year in order to have a successful year. 2011 starts tomorrow, you know.

Some call this developing New Year Resolutions. I tend to think of it as planning a bit about what you want the future to become. I’m a firm believer that we become what we choose to become, , , and we accomplish what we target to accomplish and put focus on.

That’s right, , , believe it or not, each of us is in more control of our own destiny than we think we are at times. I’ve been in some difficult situations in my career where I thought I had no control whatsoever over my career or what was going on around me. In hindsight, I know that I was in much more control than I thought I was, , , at least in control of what would take place for my career. Ultimately, we are always in control of this.

I sat down over the Christmas holidays to define my personal and professional objectives for next year. I had already given the professional side some thought in preparation for our quarterly strategy meeting we have with at the end of every quarter. Thinking about your personal objectives is just as important as I mentioned in my last post.

My company strategy is simple and straightforward and I work pretty hard to keep it that way.  In 2011, I expect to increase the business in key parts and to deliver a few new products that have been in the works. I also plan to begin delivering some online training to reach more managers who aren’t able to attend my classes.

And personally? Got to work more on the golf game to see if I can get it back in shape. The practice and enthusiasm is coming back and hopefully the results will be there this summer.

The point is that we all need to take time to define what we want to accomplish rather than simply drift along like a log floating down the river. We become much more in control of our destiny when we DECIDE what we want and begin planning to make it happen.

Take a few minutes and decide what you need to accomplish to have a successful year in 2011, , , write it down, , , review it weekly, , , and evaluate how much you accomplish at the end of next year. You might just surprise yourself.