Category Archives: IT Manager Tools

Tools of the trade to help you achieve more success

IT Organization: right-size your organization for success

IT Organization: right-size your organization for success
An IT manager needs an organization plan that builds the appropriate mix of skills, experience, capability and capacity to meet your company’s technology support needs. Don’t spend more than is needed, , , right-size your organization.

The best lesson any manager can learn is that it’s more important to the company in what the IT organization can accomplish as opposed to what the manager can accomplish. A heavy emphasis on ‘team’ and ‘teamwork’ make this publication essential in developing leadership skills that help you build an appropriate organization to meet the needs of your company.

Table of Contents

Book excerpts

Tools

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Buy the entire
Practical IT Manager GOLD Series

$279.00

IT Strategy: align your IT vision for business value

IT Strategy: align your IT vision for business value
The key to keeping IT aligned with your company is to develop a practical IT strategy for your company, review it with your senior management team, and gain their support. This book takes you step by step through the whole process.

Create strategic plans for your IT organization and set yourself apart from your peers. Most IT Managers are reactive managers only because they haven’t learned the value of developing long term strategies that work. This book even discusses how to prepare for your strategy recommendation meeting with your senior management team to gain their agreement and support.

Included is an actual strategic IT plan example with CIO level insight into each component.

Table of ContentsBook excerpts

Tools

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Buy the entire
Practical IT Manager GOLD Series

$279.00

IT Project Management: a practical approach

IT Project Management: a practical approach
The key to IT credibility is delivering projects successfully. Doing this is not as complex as you might think, , , I’ll give you a simple yet effective process to use and tools that will help you make it happen consistently.

Managing projects effectively is crucial for any IT manager. Establishing a reputation that you deliver projects on time and within budget with minimal problems will position you for many more responsibilities in your company.

This publication provides a “short cut” to effective project management techniques that I learned at IBM and other companies that have helped me for over 30 years. Tools are included to simplify the entire process.

Table of Contents

Book Excerpts

Tools

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Buy the entire
Practical IT Manager GOLD Series

$279.00

IT Due Diligence: merger and acquisition discovery process

IT Due Diligence: merger and acquisition discovery process   Our Best Selling e-book
The key to IT success is being able to identify what your team needs to work on. Use the process and tools I developed while conducting over 40 company acquisitions to help you assess any IT support situation.

Tools, examples, and plenty of “how to” discussion provides what you need to conduct a technology assessment efficiently and thoroughly, even a report template to help you organize and present your findings and recommendations.

Table of Contents

Book excerpts
Tools

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Buy the entire
Practical IT Manager GOLD Series

$279.00

IT Management-101: fundamentals to achieve more

Over the next few days I plan to post a quick article highlighting each of the new books in the Practical IT Manager GOLD Series.

At the end of each post, I’ll include a FREE IT manager tool discussed in the book you may download and use.

IT Management-101: fundamentals to achieve more
We distributed well over 300,000 copies of the original book, , , the new version is much better.

Learn about the Triple Threat to IT Success, , , the three key things that cause IT failure. You will also learn about what makes an IT employee “tick”. Some of these traits are extremely helpful as a technology expert but create big challenges for you as an IT manager. This book is a foundation every IT manager should have.

This is the publication that puts an IT manager’s responsibility into perspective. Managing technology resources can be much easier if you know what to do, how to do it, and have tools with examples to help you.

Eleven key traits of successful IT managers are emphasized that will leapfrog you past other managers. Tools are included to help you assess an IT situation and to gain insight to insure your team is in sync with your company’s needs.

IT Management-101 provides a solid foundation on which to build upon in developing your IT management skills and capabilities, , , and to achieve more™ success.

Table of Contents

Sample excerpts

Tools

Buy Now – $29.95, , , or
Download FREE when joining my free Practical IT Manager Newsletter
CLICK HERE for information on the Practical IT Manager GOLD Series.

FREE Tool from the book
— New IT Employee Orientation/Start-up List —
One of the things you want to do with any new employee is to get them productive quickly. This is the checklist I’ve used to help me integrate dozens of new IT employees into our organization quickly. I use this tool and expect my IT managers to use something like it to ensure we get new employees “up and running”  and help them feel part of the team quickly.  Download Now

Download this simple project scheduling tool

Managing projects does not have to be complex, , , the simplest of tools can be very effective.

While there are plenty of tools you can use to keep track of everyone’s tasks and responsibilities, here is one that is easy to use and understand.

I’ve been using it since my IBM days in the late 1970’s, , , before spreadsheets and PC’s. I still use it today and teach others how to use it to deliver projects successfully. You don’t throw something away when it works well and gets you positive results.


How it works
Here are some instructions for using the spreadsheet template. These are also included in an Instruction workbook in the spreadsheet tool:

  1. Fill in the Project name.
  2. Fill in the Project Manager name and contact information (e-mail, phone number, etc.).
  3. Fill in the month at the top of the column groups (Jan., Feb., Mar., etc.).
  4. Fill in the week ending dates for each weekly column. There are five columns for each month to provide for five-week months.
  5. List the tasks required to complete the project.
  6. List the person responsible for each task.
  7. Place a slash mark (/) in the cell of the week in which the task should be completed.
  8. List the resource participants and their initials at the bottom of the first page for reference.

CLICK HERE to download the Excel spreadsheet tool.

Do you have an IT manager tool or template to share?

I have posted hundreds of articles and dozens of tools on ITLever. My IT Manager ToolKit contains over 100 such templates and tools, , , but I have barely scratched the surface.

I was reminded of one of the initial objectives I had for ITLever this weekend when Kenneth Corning of  Dover, Massachusetts sent me a simple tool he developed to help him determine his UPS requirements.

CLICK HERE to see the quick post I created to share Kenneth Corning’s UPS Requirements Tool.

There are over 50 posts categorized as IT Manager Tools on our ITLever site so far, , , we hope to add many more in the months ahead.

Send me your IT manager tool or template with a brief description plus your city, state and country to mike@mde.net and I may share it with ITLever visitors. If I do, I will give you credit for your work.

I hope ITLever will eventually become a repository for hundreds of IT manager tools and templates along with great tips to help IT managers achieve more, , , it will become a much better resource if you participate in providing ideas.

I like sharing tools, templates, “how to tutorial”, etc., , , anything you use that helps you organize, monitor, communicate, or manage technology resources.

At some point I plan to develop a new product of tools developed by my colleagues. If I do and include your tool we will give you credit for creating any tool you share with us, , , and I’ll give you a free copy of the new toolkit.

Best of success, , , Mike S.

UPS Sizing Tool

One of our readers sent me a tool he developed to help him size up his UPS requirements. I want to thank Kenneth Corning, a VP of IT from Dover, MA.

CLICK HERE to download

Do you have a tool or template you would like to share?

Send it to me or contact me by email at mike@mde.net with a brief description and you may find it posted in a future ITLever post.

Every IT manager needs these tools, , , a closer look at the Practical IT Manager GOLD Series

Managing an IT organization is a tough and challenging job, but it can be much easier and more rewarding when you have the knowledge and insight in how to do the job effectively.

Learning to manage by trial and effort is not only ineffective, it is risky and expensive for your company and can even damage your career.

The challenge is there is usually no one around who can help develop an IT manager in a company, , , technology is not the core competency of most companies so the IT manager has to learn the best way he can.

This is high risk and most of the time does not work very well.

What you need is a set of practical processes and simple tools to help you do what is required to succeed in an IT manager role.

Managing an IT  organization is like anything else, , , once you know what to do and how to go about it and have the tools to do the job, it becomes second nature, , , just like riding a bicycle, configuring a router, or developing a web page.

But if you do not have the experience and know-how, , , managing IT can be a very intimidating challenge with severe consequences.

For example, ask yourself the following questions:

  • Why is it so hard to become a partner with my senior managers and what do I need to do to become a partner?
  • How do I deal with a difficult client?
  • Why is budgeting so difficult and take me so long to do?
  • How do I develop an IT strategy and get it approved?
  • What are the steps to turn a problem employee around?
  • How do I motivate my staff when I don’t have money to spend?
  • How should I go about prioritizing the work we need to do when we do not have sufficient staff to do the work?
  • Why are my recommendations so hard to get funded and approved?
  • How do you manage client expectations when all they want is everything they request and have it all completed today?
  • Why do my clients not understand or appreciate our IT organization?
  • Why are our IT projects not being completed successfully?
  • Why is communicating to my clients so difficult for me?

Sound familiar? It should, , , these issues occur every day in IT organizations all over the world. In fact, let’s take the last question, “Why is communicating to my clients so difficult for me?”

Are you aware that this is a major issue for over 70% of all IT employees? There are specific reasons why the vast majority of IT people are not good communicators. You may not be aware of what it is but I can guarantee most reading this article find communicating with clients and senior managers to be difficult, intimidating, or at least challenging.

The cause is real simple and I’ll show you how to overcome it so you can achieve more success, , , this single issue is the cause of many, many IT manager failures. Learn what it is and how to overcome it and you will achieve much more success.

This issue and the others listed above plus others is why I wrote my first ten books we called the IT Manager Development Series, , , to help IT managers of the world achieve more success.

These books and the accompanying IT Manager ToolKit we bundled in as a bonus have been tremendously successful with thousands of copies sold around the world over the past ten years.

I just completed rewriting these 10 books, , , from top to bottom and from front cover to back cover. They are completely rewritten with new content, new and revised tools, easier to read and even new covers.

The new product is, Mike Sisco’s Practical IT Manager GOLD Series. Here they are:

Ten new books that took hundreds of hours to complete, , , all to give IT managers of the world resources to help you achieve more success.

Buyers of the full set also receive a BONUS, , , the IT Manager ToolKit containing over 100 IT manager tools and templates, , , all revised and updated. The tools can be used “as is” or customized to meet your specific needs.

The information and insight in these books teaches you how to manage the “business” of IT versus the technology, , , you need to be viewed as a “business manager”, not a “technical manager” to achieve real success..

The books show you what to do and  how to do things to achieve IT success, and they also explain why certain issues are so difficult for IT managers and IT employees and how to overcome these obstacles.

It’s not good enough to explain how to do something, we also need to know why things work or do not work and what causes them to work or not work. When you understand the dynamics of what causes certain things to occur, or not to occur, it makes it much easier to do what is necessary to achieve success.

The books are straightforward and down to earth, , , just what you would expect from me if you have read any of my ITLever Blog posts or articles.

Practical, simple, and to the point, , , no need to discuss something in 20 pages when you can do it in 1 or 2 pages. IT managers are very busy, , , they need you to get to the point so that’s what I try to do in the books.

Simply put, each book conveys:

  • What to do to achieve success
  • Instruction on how to go about it
  • Tools and examples to help you implement each concept quickly

Here is the order I recommend reading the books if you purchase them:

  1. Start with IT Management-101. You can download this one for free when subscribing to my free Practical IT Manager Newsletter. Go to www.mde.net/free to subscribe. This book is a great foundation and why we make it available for free.
  2. Next, read IT Due Diligence. This book gives you a process and all the tools you need to conduct an effective IT assessment, , , the very first thing you should do in a new IT manager responsibility. You have to determine the business needs and issues plus your IT capacity to develop an appropriate IT strategy of the work you should focus on.
  3. Next, , , IT Strategy. You have to organize your IT assessment findings into logical and appropriate projects of work, , , and they must be prioritized. This book helps you do just that and gives you a few tools that will help you prioritize your work, communicate your recommendations, and gain approval from senior management.
  4. The key to IT credibility is delivering projects successfully, or “doing what you say you will do”. IT Project Management provides everything you need to start delivering your projects successfully, , , even insight as to why they aren’t completed successfully in so many IT organizations around the world.
  5. IT Organization would be my next read. Learn how to right-size your organization by determining what you need and what you have. You need an IT organization strategy, , , this book helps you define what it should be.
  6. If you manage an organization, you better learn how to motivate people, , , IT Staff Motivation and Development is next. I’ll give you proven techniques that will help you motivate your staff like never before and with no money.
  7. IT Budgeting is next on the list unless you are in the midst of your company’s budgeting process or about to go into it, , , if so, you may want to move this up the list of reading. I’ll show you how to simplify budgeting and be confident you create an achievable budget, , , and do it faster and easier than ever before. Budgeting is not difficult if you have insight and tools to make it happen.
  8. IT Asset Management, , , not one of my favorite topics to write about but a necessary focus to manage your IT organization successfully. One of the tools I give you in this one can help create your IT credibility, , , it may be my very best tool in what it has done for my career.
  9. IT Assimilation focuses on the transition activities after completing an IT assessment or company acquisition. You can read this one near the end or right after IT Due Diligence.
  10. The last book is the very first book I wrote, What To Look For in a CIO. Written for executives who are interested in the success of their IT organization, it explains the differences in IT manager types and provides a process to help you define what you need in order to attain more value from your IT investment.
  11. Finally, review the INDEX file in the IT Manager ToolKit to see what’s in it, , , ,there are dozens of additional IT management tools not discussed in these ten books.

Save $195.00 by buying the bundle! You will pay $474.50 if you purchase the books and ToolKit separately. Purchase our best selling bundle like thousands of IT managers have and save! It is one of our BEST VALUES.

$279.00

BONUS  –  Order by November 30th, 2011 and we will send you a special Executive Report (a $150.00 value) that will give you insight into what makes IT employees tick, , , something every IT manager needs to be aware of. 

The IT-Business Disconnect:
IT Manager Work Behavior – a Key Contributor

Take the quick survey in this report and see if your work behavior is similar to most IT managers and their employees. There are very real reasons why our type of personality is drawn to technology. As technicians these personality traits help us succeed, , , but as IT managers these same traits can cause you to struggle with many things and even fail in your new position. Learn why.

All of my writing is practical and to the point. We don’t have time for lots of theory, , , we just want to know what to do and how to go about it to succeed. This is exactly how I try to present the material in each book:

  • What to do to achieve IT success
  • How to go about it
  • Examples and tools to help you make it happen

The books will be highlighted and sold at itmanagerinstitute.com. We are overhauling our entire infrastructure so don’t be surprised if you see a bit of “work in progress” for a while. That’s right a complete overhaul of our entire infrastructure , , , equipment, web sites, shopping cart and order fulfillment, plus a few very exciting features to support our company strategy that you will begin seeing in the weeks ahead.

Additional titles, new tools, and more training are planned and will be released in the months to come once we have the new infrastructure in place.

2012 is going to be our best year yet!

Communicate Success With an IT Initiatives Portfolio

I delivered another webinar class this morning for a few IT managers in Slovenia and Croatia. The topic – Communicate Success With an IT Initiatives Portfolio.

I’m not sure when I developed this tool but as I mentioned to this group of managers, “This tool may have done more for me in my career than any tool I created.”

The IT Initiatives Portfolio is one of over 100 IT manager tools and templates in my IT Manager ToolKit.

The class only took about 30 minutes and I gave the students a great tool to track and communicate their project initiative performance.

To achieve success, you have to establish credibility and much of IT credibility comes with delivering projects successfully. This tool gives you a simple and easy way to quantify, measure, and communicate your project success in key areas:

  • On time
  • Within budget
  • Benefits achieved
  • Meet client needs
  • Overall success

If you are interested in this tool,, ,

CLICK HERE  to download the IT Initiatives Portfolio tool now.

CLICK HERE to view the 20 Minute IT Manager flash session to learn more about this tool and how to use it.