Tag Archives: itbmc

IT Manager Training – Overview of the IT Manager Institute Program

it-manager-institute-overview_start

The IT Manager Institute and ITBMC Certification Program is one of the fastest and most effective ways to develop critical IT management skills.

The program follows a simple IT Management Process™ and provides tools and insights that can be used immediately to help IT managers of all levels achieve more™ success.

itbmcOver 1,000 IT managers from all parts of the world have attended the program in either classroom, webinar, or online Self Study with 100% positive feedback. The reason is simple: our processes and tools are practical, easy to implement, and they work in the real world.

Check out the IT Manager Institute at:
http://itmanagerinstitute.com/training/agenda/

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58th IT Manager Institute will be in Dubai – my 9th visit

world-1I just sent an email blast to our IT Manager Institute graduates to tell them of two upcoming classes in Dubai the week of October 20-24, 2013.

It’s always interesting to see who reads the email message and to remember some of the events surrounding past Institute classes and the managers who attended them. Meeting some of the best people and sharing time and knowledge with IT managers of the world has been an unbelievable experience.

Here are the classes I’ll be teaching in Dubai in a couple of weeks.

Brochure_itduedil overviewIT Due Diligence & Assimilation Overview (October 20, 2013) – a 1-day overview of the key issues surrounding IT discovery and transition when dealing with a company acquisition. It is based on my experience in managing the IT support issues in over 40 merger and acquisitions and includes the process and tools developed to do the work.
CLICK HERE for Brochure

IT Manager Institute & ITBMC Program (October 21-24, 2013) – our flagship program devoted to helping IT managers of the world achieve more success includes a comprehensive IT Manager Process with tools and templates. It will be the 58th program overall and 9th to be delivered in Dubai.
CLICK HERE for Brochure.

We expect a big class and I always look forward to visiting Dubai, , , easy to get to, , , all I need is my Passport, , , lots to do in Dubai, , , and great hosts for our class, , , plus I have made some good friends there.

See photos of past classes.

Fastest way to develop key IT manager skills to achieve IT success

IT managers have the toughest management job in your company!

But, , , IT management is simpler and easier when you have a process to follow and tools that help, especially if you get them from an experienced manager.

You don’t need theory, , , theory sounds good but doesn’t work in the real world.

You don’t need a long drawn out program, , , you don’t have time for that.

What you do need is a straightforward and practical IT management process to follow and specific tools that help you achieve IT success.

You need something you can use now!!

The IT Manager Institute program is by far the fastest way to gain these critical management skills. Ask any of our students.

CLICK HERE to download the IT Manager Institute brochure.

IT Manager Institute Brochure

The Institute is better than ever, , , streamlined to help you achieve more success.

Here are some ugly facts:

  • Most IT organizations are reactive.
  • Over 50% of all IT organizations are out of sync with the business they support, and the senior IT manager doesn’t realize it.
  • IT organizations lose credibility every day due to a few issues that are easy to correct.
  • Most IT managers do not have a management process to follow or tools to do their job.
  • There is usually no one in the company who can help a struggling IT manager or CIO.

These issues cost companies billions every year in wasted money and lost productivity.

Instead of the IT organization being viewed as an enabler and a valuable investment, , , the business often views IT as a “necessary cost”.

The sad thing is that a focused IT organization can leverage the productivity and reduce cost for every department in the company. No other organization has this type of leverage, , , but most CEO’s simply do not realize it because they haven’t experienced it.

Instead of the CEO looking for a place to hide when he sees the CIO coming down the hall, , , he should be running to greet him because he knows the CIO has powerful insight that he wants to hear, , , things that leverage and provide tangible value for the company.

A CEO knows this when his IT managers consistently:

  • Recommend business value initiatives
  • Their initiatives are always cost justified
  • They deliver what they say they will do

The formula for a successful IT organization is pretty simple, but if you don’t know what it is and don’t have the tools to do the job, , , it might as well be “in Greek”.

For example, are you aware that it only takes about an hour to determine if IT is out of sync with the business? Yet, over 50% of IT organizations are out of sync according to many studies, , , and don’t realize it.

2013 marks the 11th year I’ve been teaching the IT Manager Institute. Hundreds of IT managers from all parts of the world have gone through the program and are achieving more success because of it.

We have 100% positive feedback, something I’m extremely proud of. The reason is simple, , , the program hits the mark for what an IT manager needs to succeed.

It gives you a simple process to follow and practical tools you can begin using immediately that will help you do the job.

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Read comments from managers who have attended:

“I am already using principles and concepts learned in the Institute before I even get home. I feel 100% more prepared for what I will face on Monday when I get to my office.”
Dan Ussery; La Crescenta, CA

Best I have been to, this class has answered many of the questions I was struggling with.”
Luke Marino; Austin, TX 

“A very useful course. It’s one of the
best courses I have ever taken.
I wish all IT managers could take it.”
Eisa Ali Al Mansoori; Abu Dhabi, UAE

“Mike’s presentations are great!  He not only gives us the process to follow but the tools he uses also.  His insights are  right on the money based on real world experience, and he explains complex concepts in a down to earth manner.”
Ed Anderson; Walkerton, IN

“Informative and packed full of real life examples, it empowers the student to return to their organization with a wealth  of material to succeed.”
Laura Lehr; Bonita Springs, FL

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These are just a few of the hundreds of positive comments from IT managers who have attended the IT Manager Institute.

The Institute teaches you a practical process to follow and provides specific tools that will help you and your IT organization achieve more success.

Whether it is determining what your organization should work on, prioritizing work, managing projects, budgeting, motivating your team, or delivering an IT strategy, , , this program covers everything you need to learn in order to manage a successful IT organization.

We will walk step by step through the actions I would take if I were to join your company as a new CIO, , , and discuss the specific tools I would use to help me:

  • determine what we should work on
  • prioritize the work
  • develop and communicate an IT strategy
  • begin establishing much needed credibility
  • , , , and much, much more

Stop struggling so much and learn “insider tips” on how to deal with the IT support issues you face every day.

Learn how to take charge of your situation and to get your IT organization out of react mode.

Real power comes with knowledge and insight of what to do and understanding how to go about it.

Results occur when you follow a management process and have the tools to actually do the job.

The IT Manager Institute gives you both.

No theory, , ,just simple processes and tools that work, , , and are working for thousands of IT managers around the world.

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Leverage your IT investment and boost your career when you attend the IT Manager Institute. Learn more and register athttp://itmanagerinstitute.com/training/agenda

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Do you need the IT Manager Institute delivered in your company for 6 or more managers? Contact me at:  info@mde.net

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More comments from the IT Manager Institute:

Excellent content that is highly relevant, excellent and well paced presentations, and excellent value. The IT Manager Institute contains every element that will lead to a successful IT manager.”
Mohamed Alaydaroos; Abu Dhabi, UAE

“The Institute program is a must for
all CIO and technology managers.  I can’t wait to go and start implementing all I have learned here.”
Okoh Chukwuka; Lagos, Nigeria 

“I have gained knowledge, skills, and tools to effectively manage the IT department.  This class has also helped me gain confidence in my ability and empowered me to be a manager.”
Connie Bain; Birmingham, AL

“I was very positively surprised, Mike is one  of those people I am really proud I have met!  I’d recommend the Institute to everyone involved in managing IT.”
Matej Kurent; Ljubljana, Slovenia

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Attain the IT Business Manager Certification, ITBMC and demonstrate you know the importance of delivering business value for your company.

When you do, business managers of the company will view their IT support organization in a whole different light.

A final comment:
Many IT managers tend to procrastinate and over analyze. Don’t let this happen to you.

Maybe you have been thinking, “Over time I will learn how to manage my IT organization better.”

If so, this is a dangerous approach. Without help, you are going to make mistakes and those mistakes can be very costly for your company, , , even your career.

Attend the IT Manager Institute and I guarantee your perspective of managing an IT organization will change. When you approach “the business of IT support” differently from how you’ve been “managing technology”,  the results will be noticeable to everyone around you.

I encourage you to take charge of your career and make the investment that can make a real difference for your organization, your company, and most importantly for you.

We have a great event coming up, , , would love to meet you there and have you join the managers who have attended the fifty-seven IT Manager Institute programs delivered so far.

IT Manager Institute #56 – Dubai, UAE – May 2013

Can’t afford the class or travel?

Take a look at the IT Manager Institute Self Study. Same material and benefits as the classroom event including ability to attain ITBMC certification

http://itmanagerinstitute.com/training/self-study-program

57th IT Manager Institute held last week

institute_57_columbia-2IT Manager Institute #57 – Columbia, TN – September 2013

Last week we held our 57th IT Manager Institute at Graymere Country Club in Columbia, Tennessee. The club is about 1 mile from my home so teaching classes there is great plus the club’s southern hospitality and quiet environment makes it a pretty special place.

The weather during the week was great and the golf course is pretty close to perfect so keeping my mind on the class might have been a challenge except we had a super group of IT managers attending this one. Seems like we always have a great group!

Nashville, TN, , , Pittsburgh, PA, , , Charlotte, NC, , , and Abuja, Nigeria were represented.

CLICK HERE to check out photos of all our IT Manager Institute classes.

Headed to Dubai for IT Manager Institute #56

IT Manager Institute eagle coinI leave for Dubai tomorrow to deliver my 56th IT Manager Institute next week. It will be the 8th time to deliver the program in Dubai, , , one of my favorite places to go.

UPDATE
This class will be held in 3 days rather than 5. The biggest challenge for many to attend the program is being able to break away from the office for a whole week or more depending upon travel requirements.

I have delivered the program in 3 days a couple of times before – for the City of Anchorage, Alaska and for 17 IT managers in the Province of Saskatchewan, Canada.

So, I decided to streamline the program to make it available in 3 days for a large group.  This is the 4th time to refresh the program since delivering the first IT Manager Institute in 2003.

itbmc_1The IT Manager Institute program is better than ever with everything you need to manage your IT organization effectively and to obtain ITBMC (IT Business Manager Certification) status. The new program even has a few extra gifts for students not available in earlier classes.

I will also launch my new book next week during the class. Read my next post to learn about the new book.

As you may know, my company mission is, “helping IT managers of the world achieve more™ success”. The Institute is the most effective way to develop critical IT management skills that help you succeed.

Every IT manager should have access to the IT Manager Institute program and BONUS materials we give students who attend. Still, there are many who cannot attend the class due to cost or travel challenges, , , or they simply “can’t afford the time” to be away from the office.

This is why the IT Manager Institute Self Study was developed. It’s identical to the classroom version, even down to the BONUS IT Manager Institute flash drive contents and ITBMC exam. The great news is that you can attend the class from your home or office, , , at less cost, no travel, and at your own pace.

Learn more at http://itmanagerinstitute.com/training/self-study-program

Hundreds of IT managers have attained ITBMC status through the self study and now use our practical IT manager tools and templates to help them achieve more success.

The 3-day classroom pilot we are delivering in Dubai next week looks like it’s making a difference, , , it is lining up to be the biggest Institute class to date. Look for my post next week with photos of the class.

Below are photos from our last two classes in Dubai – October 2012 and February 2013.

IT Manager Institute - Dubai Feb 2013IT Manager Institute #54 – Dubai, UAE – February 2013

IT Manager Institute - DubaiIT Manager Institute #53 – Dubai, UAE – October 2012

I can hardly wait to meet the managers in next week’s Dubai Institute and expect it will be a great class.

Two more IT Manager Institutes held

We held two more IT Manager Institutes in September and October with 35 IT managers from 12 countries attending.

#52 – Columbia, TN – September 2012

#53 – Dubai, United Arab Emirates – October 2012

We have delivered 53 IT Manager Institute programs since 2003. The IT Business Manager Certification (ITBMC) was added in 2005 with a joint development venture with Belmont University. The Institute is considered by many as one of the best and most practical IT manager development programs in the industry.

51st IT Manager Institute held in Atlanta, Georgia

Last week, I held the 51st IT Manager Institute in Norcross, GA, , , just north of Atlanta and next to Roswell, GA where I lived for 20 years.

Samuel and Georgette – IT Manager Institute #51

The 51st class was small. We had 4 students drop out the week before the class due to vacation, project commitments, , , or in the case of one student from Venezuela who had difficulties in coordinating the trip. Fortunately, all plan to attend the fall class I have scheduled for Columbia, TN the week of September 24-28, 2012. I can hardly wait to meet them.

Normally, I would probably cancel such a small class when I have to travel, but one of the students, Samuel Alabi, came all the way from Lagos, Nigeria. His company is headquartered in Houston so he is spending a couple of more weeks in the US.

The other student, Georgette Correa, works right around the corner from where we held the class so I decided to go ahead and make it happen, , , and I’m so glad I did.

This was just a FUN CLASS, , , both Georgette and Samuel are extremely likable and fun to be around, , , we laughed quite a lot in this class. Small classes are not quite as profitable for us, but the positive thing is I’m able to get to know the students much better than in a big class, , , and, I’m “helping IT managers of the world achieve more success” , , , one manager at a time.

It’s worth the effort.

Driving around my old neighborhood brought back some great memories, , , plus I was able to have dinner with my brother, Mark.

On another night, I met Tom Mochal at the Cheesecake Factory in Perimeter Mall where we met one another for the first time in 2002. Tom and I have become close and share ideas with each other in meetings and our wives enjoy getting together.

Joining us was Craig Telfer, a long time friend who I worked with in two companies. It is always good to see Craig and I consider him a “brother”.

Dexter Oliver and his best friend for many years, Irvin, also joined us for dinner, , , I met Dex in February 2007 when he attended the IT Manager Institute (#23) in Nashville, TN. Dex hosted this Atlanta class and has sent 10 or more of his managers through the program over the years we have known one another. He is a great guy.

Dex makes a great comment about the program, “There is a huge difference in a manager who has attended the IT Manager Institute. Working with a manager who has gone through the program is ‘night and day’ compared to someone who has not.”

I was remiss not to get a photo of the dinner with Tom, Craig, Dex and Irvin.

But, , , here are a couple more photos of the 51st IT Manager Institute class.

Dinner at Ippolito’s

Samuel and Georgette after a great meal at Ippolito’s

Here are a few of their comments:
“This course is the best course pertaining to IT that I’ve ever taken. I highly recommend it for anyone in IT – not just managers.”

“Mike Sisco is ranked, in my book, one of the greatest teachers. He has made a huge impact in my thought process in reference to my IT career.”

“The content is very much a “must know” for IT managers who are hungry to succeed.”

“This is a mini MBA for IT managers.”

48th IT Manager Institute – Dubai, UAE

Today wraps up my 48th IT Manager Institute and 5th program in Dubai, UAE.

What a GREAT group this was to work with, , , without question one of my best and most fun group of managers to spend time with. They clicked with one another from the very first day.

And what a wonderful city we are in, , , there is nothing like Dubai in the world.

Last night’s dinner was special. We ate at the Armani Mediterraneo restaurant in the Burj Khalifa, , , tallest building in the world. It is more impressive every time I see it.

Food was great but the cameraderie and bonding with members of the class is what makes our class dinners so special for me. I tell everyone that I get to meet some of the best people in the world and this group stands among the very best.

Today, we finish the presentations, award class certificates, and finish the ITBMC exams. They are all a bit anxious about passing the exam, but I can tell they will do fine. I’ve done this many times and you get a sense for these things based upon class participation, type of questions asked, etc.

My next class is just a couple of weeks away, , , this time I’ll be at home in Columbia, TN. I look forward to the next group and know it will also be a great class.

More photos of this week.

  In the classroom

 Burj Khalifa at night.

The Burj Khalifa is the tallest building in the world at over 828 meters (2,716 feet), , , that’s over half a mile long. This building owns several world records:

World Records

•  Tallest building in the world
•  Tallest free-standing structure in the world
•  Highest number of stories in the world
•  Highest occupied floor in the world
•  Highest outdoor observation deck in the world
•  Elevator with the longest travel distance in the world
•  Tallest service elevator in the world 


Over twice as tall as the Empire State Building


Dinner at the Burj Khalifa

IT Manager Institute #47 and our first via webinar

This week I have been delivering an IT Manager Institute to managers in Croatia and Slovenia, , , all from my home office via webinar. The class is hosted by Housing Co., a Slovenia based company who has hosted three of our past IT Manager Institute classes.

I’ve been thinking of doing this for some time but was always concerned about the length of time students have to sit in front of their PC to receive the considerable amount of material I cover in the 5-day IT Manager Institute.

We have met for 5 to 6 hours each day this week and will complete the program on Friday. From my side, it is much easier because I don’t have to stand up all day. I’m interested in seeing the survey results to see how they match up with past students who have participated in the classroom version.

A webinar is more of a “one-sided” experience with less interaction, and I can tell there is not nearly the same energy level as I experience in the classroom. It is simply harder to get to know your students in this format. This is the biggest downside I think.

My sense is that webinars are better when they are no more than 1 to 2 hours in length, but our students expressed a desire to work through the program in one week rather than spreading it out over several weeks.

The upside is that we can deliver the class at a lower cost, , , requires no travel for students or myself, , , no airfare, hotel or food expenses, , , and it is less wear and tear on one’s body when you eliminate long plane trips.

Some of the students are working most of the day and attending the class in the evening, , , they are 7 hours ahead of me so when we start at 8:00am my time it is 3:00pm their time. This may be an additional benefit for students I haven’t thought about, , , or maybe not. 🙂

In 2012, I have plans to deliver a whole series of webinar classes on specific topics to help IT managers achieve more success. If the survey results are positive for this class we may add IT Manager Institutes to our webinar plans.