Tag Archives: cio training

IT Manager Institute and ITBMC Program Overview


CLICK HERE or on the image above to watch the video.

As I enter the 17th year of my company I’m excited about the emphasis on IT manager training we have planned this year. The IT Manager Institute has been a very successful program that we offer in three formats:
1. Classroom
2. Webinar
3. Online Self Study

The IT Manager Institute and ITBMC Certification Program is one of the fastest and most effective ways to develop critical IT management skills. If you want specific instruction on how to succeed and fast results, the IT Manager Institute is what you need.

The program follows a simple IT Management Process™ and provides tools and insights that can be used immediately to help IT managers of all levels achieve more™ success.

My training is practical, straightforward and to the point on how to achieve IT manager success. I teach you:
– What you need to do
– How to go about it
– Tools and examples you can use immediately

itbmcOver 1,000 IT managers from all parts of the world have attended the program in either classroom, webinar, or online Self Study with 100% positive feedback. The reason is simple: our processes and tools are practical, easy to use, and they work in the real world.

Attain ITBMC status and you will demonstrate a method of management that sets you apart from other IT managers and will help you achieve more success.

There is NO THEORY in this program. Every process and tool was created by me to help me organize, monitor and manage IT organizations in real companies. I have translated over 20 years of IT management experience into some of the most practical training for IT managers in the industry.

Check out the IT Manager Institute for yourself at:


2016 IT Manager Institute training schedule

Hello and Happy New Year. 2016 will be my 14th year delivering the IT Manager Institute to managers all over the world via classroom and self study. We also have open slots to deliver the program in the US and Canada when you confirm 6 or more students. Classroom events can be delivered in 3, 4 or 5 days as desired. Contact me at info@mde.net if you are interested in hosting a class for your company or community in the US or Canada.

This year, we will deliver our open classroom programs in 3-day events. The days will certainly be full in order to cover all the material, but this gives you an opportunity to save in registration fees, time and travel expenses.

Plus, we will deliver two Advanced Institute classes following two of our standard IT Manager Institute programs in Dubai (May 25-26) and the US (September 16-17). These programs are for Institute Graduates ONLY.

CLICK HERE for more information or to download a brochure.


IT Manager Institute – 2015 Training Schedule

mike_promo2014 was a solid year with 9 more IT Manager Institute programs. We expect 2015 will also be a great year. Below is the current schedule for 2015 classes.

_Training schedule







Learn more at http://itmanagerinstitute.com/training/schedule

IT Manager Institute #63 was in Dubai last week

I returned to Dubai last week to deliver our 63rd IT Manager Institute program. We had 20 managers from 8 countries – UAE, Saudi Arabia, Ghana, Nigeria, Sudan, Oman, Qatar, and Pakistan. This was an exceptional group of managers.

Dubai_May2014IT Manager Institute #63  –  Dubai, UAE  –  May 2014

2014 IT Manager Institute Training Schedule

To date we have delivered 58 IT Manager Institutes since 2003 with 100% positive feedback. We are very excited about 2014.

2014 IT Manager Institute Training Schedule:IT Manager Institute eagle coin

  • March 3-6, 2014 — Dubai, UAE
  • April 1-4, 2014 — Columbia, TN (US)
  • May 26-29, 2014 — Dubai, UAE
  • September 16-19, 2014 — Columbia, TN
  • October 13-16, 2014 — Dubai, UAE

Details are at:  http://itmanagerinstitute.com/training/training-schedule

ITManagerInstitute58_Dubai_October_2013IT Manager Institute #58 – Dubai, UAE – October 2013
Click photo to see more Institute photos

Hope to meet you at a future event.


IT Manager Training – Overview of the IT Manager Institute Program


The IT Manager Institute and ITBMC Certification Program is one of the fastest and most effective ways to develop critical IT management skills.

The program follows a simple IT Management Process™ and provides tools and insights that can be used immediately to help IT managers of all levels achieve more™ success.

itbmcOver 1,000 IT managers from all parts of the world have attended the program in either classroom, webinar, or online Self Study with 100% positive feedback. The reason is simple: our processes and tools are practical, easy to implement, and they work in the real world.

Check out the IT Manager Institute at:



58th IT Manager Institute will be in Dubai – my 9th visit

world-1I just sent an email blast to our IT Manager Institute graduates to tell them of two upcoming classes in Dubai the week of October 20-24, 2013.

It’s always interesting to see who reads the email message and to remember some of the events surrounding past Institute classes and the managers who attended them. Meeting some of the best people and sharing time and knowledge with IT managers of the world has been an unbelievable experience.

Here are the classes I’ll be teaching in Dubai in a couple of weeks.

Brochure_itduedil overviewIT Due Diligence & Assimilation Overview (October 20, 2013) – a 1-day overview of the key issues surrounding IT discovery and transition when dealing with a company acquisition. It is based on my experience in managing the IT support issues in over 40 merger and acquisitions and includes the process and tools developed to do the work.
CLICK HERE for Brochure

IT Manager Institute & ITBMC Program (October 21-24, 2013) – our flagship program devoted to helping IT managers of the world achieve more success includes a comprehensive IT Manager Process with tools and templates. It will be the 58th program overall and 9th to be delivered in Dubai.
CLICK HERE for Brochure.

We expect a big class and I always look forward to visiting Dubai, , , easy to get to, , , all I need is my Passport, , , lots to do in Dubai, , , and great hosts for our class, , , plus I have made some good friends there.

See photos of past classes.

Fastest way to develop key IT manager skills to achieve IT success

IT managers have the toughest management job in your company!

But, , , IT management is simpler and easier when you have a process to follow and tools that help, especially if you get them from an experienced manager.

You don’t need theory, , , theory sounds good but doesn’t work in the real world.

You don’t need a long drawn out program, , , you don’t have time for that.

What you do need is a straightforward and practical IT management process to follow and specific tools that help you achieve IT success.

You need something you can use now!!

The IT Manager Institute program is by far the fastest way to gain these critical management skills. Ask any of our students.

CLICK HERE to download the IT Manager Institute brochure.

IT Manager Institute Brochure

The Institute is better than ever, , , streamlined to help you achieve more success.

Here are some ugly facts:

  • Most IT organizations are reactive.
  • Over 50% of all IT organizations are out of sync with the business they support, and the senior IT manager doesn’t realize it.
  • IT organizations lose credibility every day due to a few issues that are easy to correct.
  • Most IT managers do not have a management process to follow or tools to do their job.
  • There is usually no one in the company who can help a struggling IT manager or CIO.

These issues cost companies billions every year in wasted money and lost productivity.

Instead of the IT organization being viewed as an enabler and a valuable investment, , , the business often views IT as a “necessary cost”.

The sad thing is that a focused IT organization can leverage the productivity and reduce cost for every department in the company. No other organization has this type of leverage, , , but most CEO’s simply do not realize it because they haven’t experienced it.

Instead of the CEO looking for a place to hide when he sees the CIO coming down the hall, , , he should be running to greet him because he knows the CIO has powerful insight that he wants to hear, , , things that leverage and provide tangible value for the company.

A CEO knows this when his IT managers consistently:

  • Recommend business value initiatives
  • Their initiatives are always cost justified
  • They deliver what they say they will do

The formula for a successful IT organization is pretty simple, but if you don’t know what it is and don’t have the tools to do the job, , , it might as well be “in Greek”.

For example, are you aware that it only takes about an hour to determine if IT is out of sync with the business? Yet, over 50% of IT organizations are out of sync according to many studies, , , and don’t realize it.

2013 marks the 11th year I’ve been teaching the IT Manager Institute. Hundreds of IT managers from all parts of the world have gone through the program and are achieving more success because of it.

We have 100% positive feedback, something I’m extremely proud of. The reason is simple, , , the program hits the mark for what an IT manager needs to succeed.

It gives you a simple process to follow and practical tools you can begin using immediately that will help you do the job.


Read comments from managers who have attended:

“I am already using principles and concepts learned in the Institute before I even get home. I feel 100% more prepared for what I will face on Monday when I get to my office.”
Dan Ussery; La Crescenta, CA

Best I have been to, this class has answered many of the questions I was struggling with.”
Luke Marino; Austin, TX 

“A very useful course. It’s one of the
best courses I have ever taken.
I wish all IT managers could take it.”
Eisa Ali Al Mansoori; Abu Dhabi, UAE

“Mike’s presentations are great!  He not only gives us the process to follow but the tools he uses also.  His insights are  right on the money based on real world experience, and he explains complex concepts in a down to earth manner.”
Ed Anderson; Walkerton, IN

“Informative and packed full of real life examples, it empowers the student to return to their organization with a wealth  of material to succeed.”
Laura Lehr; Bonita Springs, FL


These are just a few of the hundreds of positive comments from IT managers who have attended the IT Manager Institute.

The Institute teaches you a practical process to follow and provides specific tools that will help you and your IT organization achieve more success.

Whether it is determining what your organization should work on, prioritizing work, managing projects, budgeting, motivating your team, or delivering an IT strategy, , , this program covers everything you need to learn in order to manage a successful IT organization.

We will walk step by step through the actions I would take if I were to join your company as a new CIO, , , and discuss the specific tools I would use to help me:

  • determine what we should work on
  • prioritize the work
  • develop and communicate an IT strategy
  • begin establishing much needed credibility
  • , , , and much, much more

Stop struggling so much and learn “insider tips” on how to deal with the IT support issues you face every day.

Learn how to take charge of your situation and to get your IT organization out of react mode.

Real power comes with knowledge and insight of what to do and understanding how to go about it.

Results occur when you follow a management process and have the tools to actually do the job.

The IT Manager Institute gives you both.

No theory, , ,just simple processes and tools that work, , , and are working for thousands of IT managers around the world.


Leverage your IT investment and boost your career when you attend the IT Manager Institute. Learn more and register athttp://itmanagerinstitute.com/training/agenda


Do you need the IT Manager Institute delivered in your company for 6 or more managers? Contact me at:  info@mde.net


More comments from the IT Manager Institute:

Excellent content that is highly relevant, excellent and well paced presentations, and excellent value. The IT Manager Institute contains every element that will lead to a successful IT manager.”
Mohamed Alaydaroos; Abu Dhabi, UAE

“The Institute program is a must for
all CIO and technology managers.  I can’t wait to go and start implementing all I have learned here.”
Okoh Chukwuka; Lagos, Nigeria 

“I have gained knowledge, skills, and tools to effectively manage the IT department.  This class has also helped me gain confidence in my ability and empowered me to be a manager.”
Connie Bain; Birmingham, AL

“I was very positively surprised, Mike is one  of those people I am really proud I have met!  I’d recommend the Institute to everyone involved in managing IT.”
Matej Kurent; Ljubljana, Slovenia


Attain the IT Business Manager Certification, ITBMC and demonstrate you know the importance of delivering business value for your company.

When you do, business managers of the company will view their IT support organization in a whole different light.

A final comment:
Many IT managers tend to procrastinate and over analyze. Don’t let this happen to you.

Maybe you have been thinking, “Over time I will learn how to manage my IT organization better.”

If so, this is a dangerous approach. Without help, you are going to make mistakes and those mistakes can be very costly for your company, , , even your career.

Attend the IT Manager Institute and I guarantee your perspective of managing an IT organization will change. When you approach “the business of IT support” differently from how you’ve been “managing technology”,  the results will be noticeable to everyone around you.

I encourage you to take charge of your career and make the investment that can make a real difference for your organization, your company, and most importantly for you.

We have a great event coming up, , , would love to meet you there and have you join the managers who have attended the fifty-seven IT Manager Institute programs delivered so far.

IT Manager Institute #56 – Dubai, UAE – May 2013

Can’t afford the class or travel?

Take a look at the IT Manager Institute Self Study. Same material and benefits as the classroom event including ability to attain ITBMC certification