Tag Archives: itbmc

To maintain PMP status (PMI’s Project Management Professional certification), you are required to obtain 60 professional development units (PDU’s) every three years.

One of my students just told me he received 25 PDU’s after he requested PDU credit for attending the IT Manager Institute Self Study.

Here is what he received from PMI:
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Activity Title: IT Business Manager Training and Certification 
For Credential: PMP
PDUs Approved:
— Technical: 5:00
— Leadership: 10.00
— Strategic/Business: 10.00
Total: 25.00
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Prior to submitting his PDU request to PMI for approval, he asked me for information describing the IT Manager Institute. Below is what I sent him:

IT Manager Institute Program Overview

The IT Manager Institute provides practical processes, tools and templates to help IT managers of the world achieve more success. The program includes straightforward “how to” approaches and insights to manage IT organizations at any level more effectively. The Institute is a 25-hour program delivered in classroom, live webinar and in an online self-study program. It also includes a 5-part exam to qualify managers for IT Business Manager Certification (ITBMC) status plus bonus resources valued at over $1,000.   

Agenda
Session 1 – IT Manager Foundation   3 hours
Learn about the Triple Threat to IT Success™, key traits of a successful IT manager, and about the work behavior dynamics of IT employees that both help and hinder their efforts. This foundation material will help you understand “why” things happen as you learn best practices in how to manage technology resources effectively.

Session 2 – IT Assessment  3 hours
The key to success is knowing what to do and what you can do. Follow a proven formula to determine the needs and issues of your business client plus your IT organization’s capability and capacity to support the client. Only then can you develop an appropriate IT strategy. We will share an IT assessment process and tools developed to conduct over 40 company acquisition assessments and a case study will make it all very real.

Session 3 – IT Strategy  2 hours
Don’t wait to be asked, , , develop your IT strategy now and gain senior management’s respect. This step is key in aligning your IT focus with business need and objectives. We even give you tools to help you prioritize your work. Follow the steps in Sessions 2 and 3 and your IT organization is guaranteed to be in sync with your company’s needs.

Session 4 – IT Project Management  3 hours
Delivering projects successfully is the key to credibility. Use simple techniques and tools to manage projects effectively and you will separate your organization from others. Included are tools and templates that help you manage successful projects as well as project portfolio resources to communicate project status and value derived from your organization’s efforts.

Session 5 – IT Organization  1.5 hours
Build an appropriate team to support the business and start by conducting a skills inventory that defines both the skills you need on your team and what you have. Understanding this allows you to focus on the gaps to start achieving more success quicker and more reliably.

Session 6 – IT Staff Motivation & Development  1.5 hours
Learn to motivate your staff like never before, , , and with little or no money. Motivating employees doesn’t require lots of money but it does require an understanding of what motivates IT employees and how to go about it. You may not realize it but teamwork is not a natural thing or easy for most IT employees. Learn why and use a few proven techniques to start building a world class support team. A motivated staff can do powerful things and they will “walk through fire” for their manager.

Session 7 – IT Processes  1 hour
Sound processes can make all the difference in your IT organization’s productivity and success. In fact, there are key change management processes that are required to help your team deliver IT support successfully. Use our proven IT support processes to simplify your life and to boost your team’s productivity and success.

Session 8 – IT Policies and Procedures  1 hour
You may not like policies and procedures, but they can save you and your company lots of pain and reduce risk. Learn to develop simple policies that work for your company plus we will give you dozens of policies and procedures you can modify for your own use.

Session 9 – IT Budgeting  3 hours
Budgeting must become a skill of every IT manager because the key to the hearts of senior executives is the financial side of the business. A quick accounting primer gives you the basics of what you need to understand about senior management’s perspective and the tools they use to monitor a company’s financial performance. Then you will learn to use simple tools and techniques to streamline your budgeting process and develop budgets you can be highly confident in achieving. Budgeting is going to be much faster and easier with insider knowledge and tools from an experienced manager.

Session 10 – IT Asset Management  1 hour
Tracking the technology resources of your company is an important part of managing your IT support business. Get organized and keep it simple. These straightforward processes and tools will help you focus this part of your business in an effective way.

Session 11 – Technology Cost Saving Strategies  1 hour
Every company has significant cost saving opportunities, , , and your IT organization offers real leverage across the company you should take advantage of. Learn where the leverage points are and go after cost savings that more than pay for your IT Manager Institute class.

Session 12 – IT Measurements  2 hours
Key measurements can help you better understand your IT support business and improve your support focus. Learn to track and report meaningful data. Simple tools will help you show IT value and the successes you are achieving in such a simple way you will wonder why you haven’t been doing this already.

Session 13 – IT Communication  2 hours
Communicating effectively is more about knowing what to communicate and how to present it than anything else. It is one of the key skills that can literally boost your career. What’s difficult is that most IT managers aren’t strong communicators nor do they see the need to be. Use our simple techniques to improve your communication skills to start developing stronger relationships with your clients.

5-part IT Business Manager Certification (ITBMC) exam. Score 80% or better on all 5 parts to receive ITBMC certification.

BONUS IT Resources valued over $1,000

–        15 books written on specific IT manager subjects

–        IT Manager ToolKit with over 100 IT Manager tools and templates

–        Executive Reports

–        Samples of 20 Minute IT Manager training

Details of the IT Manager Institute Self Study are at:  http://itmanagerinstitute.com/training/self-study-program/