Tag Archives: it manager institute

A visit to the Parthenon

Nashville is known as the “Athens of the South” because of the many colleges and universities plus an exact replica of the Greek Parthenon.

Last week one of my IT Manager Institute students stayed over for a few days so I took him to downtown Nashville and a tour of Centennial Park. Here are a couple of photos of James Kizza and the Parthenon.

James traveled all the way from Uganda to attend the program. One of the interesting things I discovered is that he knows and has met one of my students from Tanzania, , , small world.

James ate dinner one night with my family and our closest friends plus my “2nd Mom”, , , it was his first experience with Mexican food. He seemed to like it and we all had a great time.

46th IT Manager Institute

Earlier this week I held the 46th IT Manager Institute at Graymere Country Club in Columbia, TN. This has turned out to be a great venue for us and we look forward to delivering more training programs at Graymere.

This class was super with quite a diverse group of managers, , , a couple with many years of management experience and a few who are new to IT management, , , many different industries from mining to healthcare to manufacturing and distribution to newspaper media and banking, , , and from many parts of the world including Uganda, Canada, and Saudi Arabia.

This was a fun class, , , they connected on the first day and we had a great time.

Here are a few photos of the week, , ,

Class dinner at River Terraces overlooking the Duck River

Our class paparazzi on the left (Mark) about to catch Muj asleep at dinner

Lunch at Graymere, , , always a good meal

James and Amr traveled the farthest, , , from Uganda and Saudi Arabia

Hanging around after the first day deciding where to go for dinner

Amr and Randy having fun at dinner

Paying close attention during class

Getting ready to order a great meal at the class dinner

Muj and Karen at dinner

Robert and James posing for the camera

Getting ready to talk about budgeting

Special guest Jon Pyles, a founder of TechRepublic and IT Business Edge, shared the last two days with us

IT Manager Institute #46 – class photo

Preparing for my 46th IT Manager Institute

Next week I’ll deliver the 46th IT Manager Institute in Columbia, TN.  I’ll be posting new photos of the class next week.

It has been an extraordinary ride since starting the program in 2003 and the program has taken me to locations around the world I never thought I would see. Hard to believe at times.

I’m excited about this class because we have 4 managers traveling in from outside the US, , , Canada, Uganda, Ghana, and Saudi Arabia. Others are coming in from many parts of the US. It’s going to be a great mix of cultures and  insights.

An interesting statistic about the 46 Institute classes is that 35 of the 46 classes have had students attend from outside the US. About 40% of participants are from non-US countries and 19 of the classes have been delivered in non-US countries, , , I have made some great friends in all parts of the world and communicate with many of them from time to time.

Preparations are all but completed for next week’s class and I must say I have this part down to a science. I use a simple checklist that lists every item I need to complete in order to arrive at class fully prepared, , , even things like “get a haircut” (taken care of yesterday), , , or packing my passport when I go out of the country.

As they say in Australia, , , “No worries!”

This checklist eliminates any concern about showing up with something left undone or not having an item I need. When I check off the items on my list, I know everything is ready, , , makes it easy and removes all “last-minute” stress.

I remember the first couple of classes, , , there was a major push the weekend before class to finish everything. It didn’t take long to get tired of this and doing all the work ourselves so I’ve automated much of the preparation.

We eliminated much of the work effort to prepare for a class by setting up an order system for class materials and creating standard templates or tools to take care of the rest of the administrative effort. It takes 5 minutes to order the class materials, , , they arrived yesterday.

Make life easier when you have to do repetitive tasks like I do to prepare for another IT Manager Institute. Create a checklist and tick each item off as you complete them and see for yourself how much easier and less stressful preparing for an event is for you.

IT Manager Institute info at  https://itlever.com/it-manager-institute/

Class photos at  https://itlever.com/it-manager-institute-photos/

IT Manager Institute #13 – October 2005 – Nashville, TN

We have four new Institute programs being discussed so stay tuned for announcements as they are confirmed.

IT Manager Institute

I’ll deliver the 46th IT Manager Institute in Columbia, TN on September 20-23, 2011. It is the only one planned for the remainder of the year.

Graymere Country Club – site of the 46th IT Manager Institute

I reduced my travel this year to focus on a couple of major projects and participants in this class will receive new products I plan to announce soon.

Reserve your seat now and join me in the most practical “how to” IT manager training in the industry. There is a simple reason we have 100% positive feedback from everyone who attends this class, , , it works!!

Details are at www.mde.net/institute

Read testimonials at www.mde.net/institute/page4.html

See photos at www.itlever.com/institute-photos

Dinner at Moxie’s

The IT Manager Institute is highlighted with a class dinner toward the end of the program. In last week’s class we held the dinner the night of the last day. Everyone was very relaxed as you will see from the photos.

CLICK HERE or on the image above to take a look.

What a great time we had. All of our dinners have been fun and every one of them unique. This one was great fun and the photos prove it. Moxie’s turned out to be a super place and this group of Canadians made it all the more enjoyable.

There was some “jabbing” going on, but I always get the last jab, , , because I’m a professional when it comes to jabbing and having fun with people. See the dinner photo captions and you will see why I can say this.

4:00am wake up call

I was up early to catch a 6:00am flight back to the US from London, Ontario Canada where I taught our 45th IT Manager Institute. Hard to believe there have been so many.

What a great group of IT managers to work with. All ten managers in this class are from the same company and they wanted to standardize their management approaches to a certain extent, , , something I heard from most of them on the first day.

IT Manager Institute #45  –  London, Ontario Canada

There have been many senior managers I’ve worked with decide to do this from many industries including government, healthcare, banking and manufacturing. They keep sending more students to the program so it’s a good sign they are receiving value from their investment.

Canadians are always a fun group of people to work with, , , great sense of humor and very committed to what they are doing. I truly enjoyed this group and feel that I’ve known them much longer than just a week.

Good luck and best of success guys and gals !!

Snow in London, Ontario

This morning I delegated responsibilities to a couple of our IT Manager Institute students. Ian Mackay got two assignments. First, he is responsible to keep the room at a temperature that everyone feels comfortable with. It’s a challenging assignment since the thermostat for our room seemed to work on either On or Off mode.

Ian’s second responsibility is to be our paparazzi and to take photos of the class during the week. He took the photo in the last post I added about an hour ago.

I told him I would like to have a couple of snow pictures to remember this class with so tonight he sent me the photo below. Like I said, , , it is very white and cold here.

Just saw on the news it is -7 degrees Celsius, , , that’s in the 20’s Fahrenheit. Brrrrrr, , , a stark contrast from my Tanzania class in December where it was in the 90’s every day.

On the road again

Snow and travel have been a bit of a struggle for me lately. Last December I was stranded in the Amsterdam airport for 2 days on my way back from Tanzania.Yesterday as we pull into the Toronto, Canada airport an hour late, , , it was snowing hard. The good news is that my connecting flight was delayed so I had plenty of time to make it, , , plenty of time.

My flight to London, Ontario was held up for two hours due to the snow conditions. I finally reached my destination, but I must say I was getting a bit nervous hearing flight after flight getting cancelled over the PA system.

Today’s class was great. unusual in the sense that we started on a Thursday so I may have to check my calendar every morning to know what day it is. We will meet Thursday, Friday, Saturday, and next Monday. Will be here for 6 nights.

Right now, I’m sitting in the bar lounge and just finished off a nice meal and kicking back a bt after the first day.  Decided to create an ITLever Blog post so at least it looks like I’m doing something productive to those around me, , , and I guess I actually am.

The first day of a class is always the toughest, , , primarily because I have to get accustomed to standing up all day to present the material. Each day gets easier as I get used to the routine.

This class is great, , , they all know one another being from the same organization so there is some jabbing going on already, , , some of it is even directed my way.

I may need to warn them, , , I’m a skilled professional when it comes to jabbing others. Click on the photo above to see what I mean. The downside of being an “adept jabber” is that when you dish it out, you need to expect to get a lot of it back, , , all in good fun, though. 

I love this aspect of working with people. Being able to have fun with one another while working as IT managers is one of the best parts of the job. I no longer manage an IT organization so it is the part I probably miss the most from not working in a bigger company, , , the camaraderie you have with the people around you.

One of the things I point out in the IT Manager Institute class is a discussion about the personality tendencies of IT people. My reasearch shows that over 70% in IT are introverted, , , that basically means most of us are shy. I certainly fit into this elite group of people even though most don’t believe it when I tell them I’m a very shy person. It’s true.

In years past, there is no way I would venture to the bar lounge and have dinner alone. It was too uncomfortable. As I get older, I actually enjoy being where other people are, , , not to socialize with them mind you, , , but to be in an area where there are things going on as opposed to being secluded in my hotel room.

In class, I become much more social and outgoing just like I did when working as an IT manager and CIO. Changing who you are all day tires you out so when I went back to the room I called my wife and talked for a while and then took a quick 20-minute nap, , , something that happens after the first day of almost every class. It’s necessary to re-energize my batteries.

That’s something to ponder yourself. If after work you find yourself quickly falling asleep when you get home and sit down for the evening, , , it could be because you are changing who you truly are at work. It takes a lot of energy to be outgoing and social all day when that’s not who you truly are as a person.

For years, I was doing this unconsciously. It wasn’t until 1990 when I learned about work behavior profiles and personality types that I started to understand this. What I learned in using some tools for 8 years awakened me to things I never knew before, , , much of it was a better understanding of myself. My wife already knew these things intuitively, but it took me a very long time to understand.

London, Ontario is very pretty, albeit very, very white with snow right now.  WOW, , , it’s almost April and snow is everywhere. Two days ago it was 82 degrees in Columbia, Tennessee where we live.

It’s great that I don’t have to go outside since we are holding the class in the hotel where I’m staying, , , I like the 1-minute commute.

Day-2 is tomorrow and a day where I give all my students a little surprise. I hope they like it.

Quick results from the IT Manager Institute

One of the things that gets me excited and encourages me to work even harder is when I receive a positive message from one of my IT Manager Institute students or someone who is using one of my IT manager tools.

The best messages are the ones that talk about the value they are getting from something they learned from me.

Kelly Reed attended my IT Manager Institute class a couple of weeks ago, our 44th program since delivering the first one in 2003. He is getting some quick results and that’s exactly what we like to hear.

Here is what Kelly told me yesterday in an email message:
“Just wanted to let you know that I received my IT Business Manager Certificate. Thanks again for everything, I feel like I have true purpose and direction now as I embrace my new role.

On a cost saving note, I am in negotiations with our company’s wireless provider. Looks like we are looking at a savings of $18,000 per year!  My CFO has been so impressed with what I am doing now (Cost Savings, IT Assessment and even how I am talking to her with less detail), she wants me to make sure I take your class again next year as a refresher!

This is what it’s all about, , , helping IT managers of the world achieve more success. Thank you Kelly for sharing with me.

We receive hundreds of positive comments like this one every year and it always “makes my day” when I hear about someone achieving more success in their company. GREAT STUFF !!

In a few situations, I’ve actually had managers tell me on the last day of the IT Manager Institute class that they have talked to people in their company about something they learned in class and have already started to find some cost savings or beginning to use a new management tool.

Do you think a CFO or CEO notices this when you start focusing on the business value opportunities that exist in managing an IT organization, , , or finding ways to save money in your company without being told to look for it?

You bet they do, , , and as in Kelly’s case his CFO noticed a change almost immediately upon his return to their company. What’s even better is that his CFO told him about it and realizes the value of the company’s investment in Kelly’s IT manager training.

Let me say this again, , , POWERFUL STUFF  for both Kelly and his company!!

Here are a few quotes from our most recent IT Manager Institute class:

“The value of this material exceeded my expectations. The course was exceptional and I would recommend it for any current or future IT manager.” 
Greg Horton, Nashville, TN

“Best seminar and learning class I have taken. Wish I had this class many years ago. I plan to implement several things with my team in the next couple of weeks” 
Ken Schernekau, Atlanta, GA

“Mike, I want to thank you for your class and your real world experiences that you brought to the table.  It very much gave greater meaning to the material being taught.” 
Steven Payne, Charlotte, NC

“Mike presented information thoroughly on a level of great understanding. This material will assist me as I grow and hone my skills as a leader.”
Kamela Breeding, Atlanta, GA

“Fantastic! Hit all areas of IT and business, really opened my eyes. The material and tools are priceless! This experience has by far gone way above and beyond what I could have ever expected.” 
Kelly Reed, Couer d’Alene, ID

The IT Manager Institute is available in classroom and in an online self study format, , , same material including the ability to earn your IT Business Manager Certification (ITBMC).

Details at:   https://itlever.com/it-manager-institute/
Class photos at:  https://itlever.com/institute-photos/

helping IT managers of the world achieve more success


What’s different about the ITBMC certification?

Certifications have become pretty much the norm in the IT world. Let’s see, there are dozens of technical certifications, project management certifications, and even a few management certifications. In fact, you can get a certification on almost anything in the IT world, , , it seems that IT people really like certifications.

I may be an exception, , , ,they don’t mean that much to me and never have. The same thing goes for titles, , , call me whatever you choose, just pay me well, let me do my job, and recognize me for the results I get.

But, , , titles and certifications are important for a lot of your people so you don’t want to underestimate the importance in someone else’s mind. In addition, some certifications are now required just to get in the door for an interview with some companies.

In reality, a certification doesn’t mean you can actually do the job well, , , it just means you have received the knowledge and been certified by passing an exam in many cases.

You probably know my company offers the IT Business Manager Certification, ITBMC. I never would have if not for the encouragement of the managers who attended our first few IT Manager Institute programs.

I’ll deliver the 44th and 45th IT Manager Institute program this month and I can tell you that the ITBMC certification has probably been one of the reasons for the longevity and success of the program, , , this is our 9th year in delivering the program with hundreds around the world to receive their ITBMC status.

I can hardly wait to deliver each new class, , , they are a lot of fun and seeing the enthusiasm for the program is very rewarding.

At the end of the day
Certifications do not guarantee you will be successful. What they indicate is that you have received knowledge about a particular subject and passed an exam that suggests you have a good comprehension of the material.

Execution is something else, , , you still have to do the work that is required in order to achieve success.

That’s why I structured the IT Manager Institute program to not only deliver the material of what to do and how to go about it in class, , , I also give you the tools to make it happen plus some takeaways to help you implement the IT Management Process we teach to achieve more success. Things like:

  • 30 Day Action Plan, , , specific steps to take when you get home
  • My entire library of e-Books that reinforce the class presentations
  • IT Manager ToolKit containing 102 tools and templates to use immediately or modify as needed
  • Ongoing support and access to me for assistance

The IT Manager Institute program is unique in many ways because of how we structure the class and also the additional tools and resources you take back to your company. Because the class follows a structured process and is delivered in a “how to” format, your retention is better, , , plus you have many resources to help you remember things from the class.

The bottom line
I think the key to any certification is how well people respond to the program. In our case, we have a 100% positive satisfaction from those who have attended. The reason is simple, , , the practical processes and tools are easily understood and put into practice, , ,  and they work.

It’s one thing to understand a concept. To succeed, you have to actually do the work and that’s why the IT Manager Institute program is structured so you can follow specific steps and use tools designed for specific uses that lead to more success in an IT manager role.

An ITBMC beside your name says something other than signifying a technical skill. ITBMC says you have learned the importance for your IT organization to deliver tangible and quantifiable business value in support of your company. It also indicates an understanding that IT initiatives are driven by business needs and issues and that every initiative you recommend will be cost justified and targeted to some specific business value.

Why is this important? It tells senior managers of your company you have a business perspective when managing your IT organization, , , not so focused on technology and missing the tremendous business leverage opportunities your IT organization offers your company.

Business managers become business partners, , , and without having these “partners” in your company, your success will be limited.

As I prepare for next week’s class, I get a high sense of enthusiasm in thinking about meeting a whole new group of IT managers and giving them the tools and resources that potentially changes their life and boosts their career.

They will leave with the knowledge and tools to make it happen, , , but they still have to do the work just as with anything in life.

Check out Institute class photos at https://itlever.com/institute-photos/

More photos at http://www.mde.net/institute/page4.html