Tag Archives: mike sisco

“One is the loneliest number” – IT Manager Institute #49

Linda Duntsch didn’t realize she would be the only student in the 49th IT Manager Institute. We knew the class was going to be small as there were just three paid registrations. First, one no-show from Accra, Ghana and another who requested to be allowed to attend the Atlanta class in May. Turns out that the manager who asked to postpone is also from Linda’s company.

Well, , , “The show must go on!”

When Linda told her manager she was the only one in the class, he jokingly suggested she might need “remedial instruction”. It’s obvious she has a good relationship with her manager, , , always a good thing to see.

The great thing about a small class is that we get to know one another a lot more. One of the best aspects of my travels is the opportunity I have to meet so many good people who are striving to succeed as IT managers, , , the most difficult management role in a company.

There was plenty of discussion and Linda achieved her ITBMC certification with one of the best exam scores we have had, , , looks like the “remedial help” worked.

Here are a few photos:

IT Manager Institute #49 – Columbia TN

Dinner with The Sisco’s, , , Mike, Dorine and Eddie

Cajun dinner at River Terraces overlooking the Duck River – always memorable

Small classes are fun and allow considerable more discussion of the material and what the students would like to talk about. Every class is unique with a different “class personality”. Linda made this class fun and interesting.

My 5th trip to Dubai

This week I’m in Dubai, United Arab Emirates (UAE) for my 5th visit to teach another IT Manager Institute, , , it is my 48th program since 2003.

The trip started off well with an open seat next to me on the airplane. The flight was free by using points from my frequent flyer account and being able to stretch out a bit on the 14-hour flight from Atlanta made it even more better.

I’ve worked in IT most of my career so I take a few precautions when flying on such long trips.

  • First, I take an earlier flight from Nashville to Atlanta. It causes me to have a longer layover, but I have a backup plan with later flights to Atlanta if mine is delayed or something happens to cancel the flight. Sure don’t want to miss my connection as it would mean I have to fly through Paris, , , and I avoid that airport at all costs.
  • Second, I arrive in Dubai a day ahead of time. This gives me a whole day to rest before class and also provides a backup plan in case something happens to delay or cancel the flight. I had to use this backup alternative on one of my previous flights so I know it can happen.

Getting here a day early allows me to rest up like I said and to get my body adjusted to the local time.

Class started yesterday and we have a great group, , , 7 managers from UAE, Nigeria, and Saudi Arabia. The week will go by fast because I can already tell this group is going to be fun to work with, , , they started “jabbing” a bit on the first day, , , a very good sign!!

I plan to see some new things on this trip plus I have already had an amazing experience that I’ll share in my next post.

Cheers.

My e-Learning production environment

A few of you have asked about the tools I use to develop e-Learning training sessions, , , so thought I would give you an “inside look” at my home office “studio” and a brief description of the equipment and software I use.

Equipment
–  My desktop is actually a laptop, a Lenovo W520 ThinkPad. This may be the best thing I’ve done in years, , , awesome. It sits on a Lenovo Mini Dock Plus Series 3 docking station for a power source and extra connectivity ports. Nice to be able to start-up in just a few seconds each day.

–  HP Photosmart C7280 All-in-One printer has been with me for a couple of years, , , works great in wireless mode. Prints excellent color front and back, faxes, copies, and scans plus it uses easy loading ink cartridges. Great 4×6″ photo prints plus it reads virtually every camera card made.

–  My display was a surprise Christmas gift, , , a Samsung 36-inch HD TV/Monitor. I only use it for a display monitor. What’s great about it is being able to throw several windows up on it at the same time to work with. While developing 20MITM e-learning sessions this weekend I saw a nice boost to my productivity plus it is so much easier than going back and forth to different windows on a smaller display. I tried using multiple monitors and although this works fine I didn’t like the desk space required and having to move the cursor across screens, , , just not as easy as having it all on one big screen. Thank you very much Dorine and Eddie, , , I will enjoy this XMAS gift for years to come.

How do you like the shirt I purchased in Dar es Salaam?

Canon LiDe 210 Scanner – Even though the HP All-in-One printer scans, I like this scanner and it only cost me $99.00, , , small footprint, very quiet, extremely easy to operate, and excellent quality scans.

– My audio equipment is professional grade. When Tom Mochal and I decided to develop the 20 Minute IT Manager e-Learning training in 2006, we knew we needed high quality audio equipment so we both invested in the same setup and it has worked extremely well for us. Each of us has an Edirol UA-25 USB Audio Interface System with an Audio Technica AT2020 Studio Microphone. Sound quality of your work is good as it gets with this equipment.

Software
I use a lot of software as we all do, but let’s stay with what we use to produce e-Learning sessions.

PowerPoint 2010 – Best version yet although I’m still trying to get familiar with the new interface. Hard to beat PowerPoint and the use of PNG images to make your presentations “pop”. Love PowerPoint!!

Articulate Presenter ’09 – Installs as a PowerPoint plug-in and creates the presentations we end up with. This is a great tool we have used a great deal. It is very versatile and creates a nice user interface. I liked it so much I built my IT Manager Institute Self Study using these tools.

Sound Forge Audio Studio – This is what we record our PowerPoint slide “voice over” with. Has great editing capability, , , much better than the earlier versions of what was included in PowerPoint. Haven’t tried the audio recording features of PowerPoint 2010 yet and know it’s got to be better, , , a project for another time.

That’s it, , , production is simple and straightforward. Just develop your PowerPoint presentation, record the voice-over for the slides, and publish the content using Articulate Presenter.

Take a look at a 20 Minute IT Manager session titled, IT Initiatives Portfolio.

Sorry for the temporary absence

foundation blocksYou haven’t seen many posts on ITLever lately because I’ve been very, very busy on some major projects that will be important for 2012. I’ve been hard at work laying the foundation blocks for the future of our company.

That’s right, we have big plans for 2012 and you are about to start seeing some of the results of our efforts.

  • New training – both in available options that allows me to cost effectively reach many more IT managers around the world as well as new content that will help you achieve more success.
  • New books – I’ve finally rewritten my first ten books (now called the Practical IT Manager GOLD Series) so I can focus on several new titles that have been waiting for me to get to them.
  • New products – What I will tell you here is that even though I probably have more material and training resources for IT managers than any other organization in the world, I feel as though we have just begun. You may want to subscribe to ITLever so you won’t miss any of the new announcements that will be coming. To subscribe to ITLever, see EMAIL SUBSCRIPTION in the right-hand column of this page.

Getting the rewrite of my first ten books behind me and updating our company’s infrastructure has been a major time constraint, , , so much so that I reduced my training travel schedule considerably this past year in order to dedicate the time needed for these big projects.

Would have been nice if I could have delegated the books rewrite to someone else, but I had to do the work. Thought I could just “tweak” the books slightly and be finished in 30 days, , , that is, until I started working on the first book and saw how poorly written they were. Seems that my writing skills have improved some in 8 years. The new version is much, much better than the originals.

Dedicating time to focus on these big projects meant taking a financial hit to our business in 2011 but I believe it was worth the investment.

Well, I’m back.

We still have some major infrastructure work going on but the heavy lifting is all but over and I will soon be able to devote much more time to developing new content and delivering more training than ever before.

We are excited about the future and I hope to be posting much more to ITLever in 2012.  We have a lot more to develop and share in our mission of, “helping IT managers of the world achieve more™ success”.

Stay tuned.

IT Manager Institute #47 and our first via webinar

This week I have been delivering an IT Manager Institute to managers in Croatia and Slovenia, , , all from my home office via webinar. The class is hosted by Housing Co., a Slovenia based company who has hosted three of our past IT Manager Institute classes.

I’ve been thinking of doing this for some time but was always concerned about the length of time students have to sit in front of their PC to receive the considerable amount of material I cover in the 5-day IT Manager Institute.

We have met for 5 to 6 hours each day this week and will complete the program on Friday. From my side, it is much easier because I don’t have to stand up all day. I’m interested in seeing the survey results to see how they match up with past students who have participated in the classroom version.

A webinar is more of a “one-sided” experience with less interaction, and I can tell there is not nearly the same energy level as I experience in the classroom. It is simply harder to get to know your students in this format. This is the biggest downside I think.

My sense is that webinars are better when they are no more than 1 to 2 hours in length, but our students expressed a desire to work through the program in one week rather than spreading it out over several weeks.

The upside is that we can deliver the class at a lower cost, , , requires no travel for students or myself, , , no airfare, hotel or food expenses, , , and it is less wear and tear on one’s body when you eliminate long plane trips.

Some of the students are working most of the day and attending the class in the evening, , , they are 7 hours ahead of me so when we start at 8:00am my time it is 3:00pm their time. This may be an additional benefit for students I haven’t thought about, , , or maybe not. 🙂

In 2012, I have plans to deliver a whole series of webinar classes on specific topics to help IT managers achieve more success. If the survey results are positive for this class we may add IT Manager Institutes to our webinar plans.

46th IT Manager Institute

Earlier this week I held the 46th IT Manager Institute at Graymere Country Club in Columbia, TN. This has turned out to be a great venue for us and we look forward to delivering more training programs at Graymere.

This class was super with quite a diverse group of managers, , , a couple with many years of management experience and a few who are new to IT management, , , many different industries from mining to healthcare to manufacturing and distribution to newspaper media and banking, , , and from many parts of the world including Uganda, Canada, and Saudi Arabia.

This was a fun class, , , they connected on the first day and we had a great time.

Here are a few photos of the week, , ,

Class dinner at River Terraces overlooking the Duck River

Our class paparazzi on the left (Mark) about to catch Muj asleep at dinner

Lunch at Graymere, , , always a good meal

James and Amr traveled the farthest, , , from Uganda and Saudi Arabia

Hanging around after the first day deciding where to go for dinner

Amr and Randy having fun at dinner

Paying close attention during class

Getting ready to order a great meal at the class dinner

Muj and Karen at dinner

Robert and James posing for the camera

Getting ready to talk about budgeting

Special guest Jon Pyles, a founder of TechRepublic and IT Business Edge, shared the last two days with us

IT Manager Institute #46 – class photo

20 Minute IT Manager training library – new options

Tom Mochal and I just announced three new bundle options  for the 20 Minute IT Manager.

Build your own personal or team training library in minutes with any of the options below:

  • The Ultimate Bundle – $499.00 (162 sessions)  – BEST VALUE
  • Tom Mochal Bundle – $299.00 (80 sessions)
  • Mike Sisco Bundle – $299.00 (82 sessions)
  • IT Management Bundle – $199.00 (54 sessions)  NEW
  • Project Management Bundle – $199.00 (57 sessions)  NEW
  • Leadership, Personal Development, People Management Bundle – $199.00 – (51 sessions)  NEW
  • Single sessions – $9.99 each

HUGE SAVINGS on any of the bundled options.

Every topic is 20 minutes in length or less and great ” lunch and learn” sessions. They will be resources you will reference for years to come.

CLICK HERE to learn more and view the entire topic list.

IT Manager Institute

I’ll deliver the 46th IT Manager Institute in Columbia, TN on September 20-23, 2011. It is the only one planned for the remainder of the year.

Graymere Country Club – site of the 46th IT Manager Institute

I reduced my travel this year to focus on a couple of major projects and participants in this class will receive new products I plan to announce soon.

Reserve your seat now and join me in the most practical “how to” IT manager training in the industry. There is a simple reason we have 100% positive feedback from everyone who attends this class, , , it works!!

Details are at www.mde.net/institute

Read testimonials at www.mde.net/institute/page4.html

See photos at www.itlever.com/institute-photos

ITLever reaches one year anniversary

Our first year of using ITLever as a Blog medium has been a lot of fun and I hope beneficial to all who have visited.

In this first year, I posted 300 articles, , , not quite one a day but pretty close. We intentionally included a variety of things from serious IT manager topics,  lots of “how to” tips, IT manager tools and templates you may download, , , and some JUST FOR FUN posts to help us all get away from the work from time to time.

I also posted a few things about my travels as I delivered the IT Manager Institute this past year. Many of these will become some of my fondest memories, I’m sure.

I reduced travel in 2011 to focus on a couple of new projects as we continue our company’s mission of “helping IT managers of the world achieve more success”. You will hear more about this soon.

I hope you have enjoyed ITLever as much as I have in creating it. I encourage you to Leave me a Message in any of the posts to let us know if we are providing content that’s of value to you, , , or if you have different ideas or something to add, , , it’s helpful to our readers.

Thanks again to all who follow our journey in ITLever and feel free to contact me at  info@mde.net if you have ideas or insight that helps you gain more value from the ITLever site.

Don’t miss anything. Subscribe to ITLever to receive new posts automatically. Select the link in the EMAIL SUBSCRIPTION section under my photo in the far right column. It’s free and you may opt out a any time.

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MDE Enterprises highlighted in Profile Magazine

Our company was highlighted in the May/June edition of Profile Magazine. Check them out at www.profilemagazineonline.com.

Lots of interesting articles.

Read the article.